1. Explore the purpose of Payment Protection Insurance (PPI)
2. Explore the process lenders adopted over the last 20 years in providing
customers with PPI
3. Discuss the controversy which evolved in the UK regarding the provision
of PPI – explore from a consumer, regulation and retail perspective
Payment Protection Insurance (PPI) – consider the concept of PPI for
consumers and retailers. Explore some of the issues, impacts and
causes which have occurred regarding PPI over the previous years.
Discuss outcomes as a result of recent investigations in relation to PPI
in the UK.
Include ‘academic journal articles’ to support your discussion.
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