Description
Feedback in E-business
A business website is necessary for today’s competitive environment since it enables better service delivery to customers. The most significant aspect of the cafe’s website is that customers can leave feedback. The feedback analyzes the operations of the business from the perspective of the customers. A business uses the feedback to identify the crucial issues that customers enjoy or lack in the business. However, uncontrolled feedback can infringe into the rights of others. In the context of the Broadway