PERFORMANCE MEASUREMENT AND OPERATIONS

Describe what is meant by ‘performance measurement’ in the context of contemporary operations management. Discuss the challenges of designing and implementing effective performance measures and support your discussion with research-based evidence, referring to one or more organisations or examples of your choice. State your own opinions where appropriate. This is a research-based essay assignment should include 10 or more article reading reference. Choice one or two main company to measure their performance and operation success in business. Also, choice appropriate performance management and operation management model, such as E-business, Balanced Score Card, Supply Chain Management, Porter’s 5 model, Vendor Managed Inventories (VMI), The 5 traps of performance measurement, KPI in your own case.

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