Highway Administrator Case Study

Please carefully read the “Highway Administrator ” case study (located on the second page), and then prepare a written summary of your assessment about the below four questions. This assignment requires critical thinking in addition to an understanding of the course material. To answer the below questions, please use the relevant concepts and theories discussed in Chapters 2, 3, 5, and 6 which include task performance, job satisfaction, organizational commitment, motivation theories, psychological empowerment, justice, trust, and ethics. You must use and properly cite at least five external sources (e.g., books, journal articles. etc.) not including your textbook and lecture slides, to further explain your answers.

Questions:
1. What do you think will happen as a result of the highway administrator’s goal-setting program? Analyze the implementation process and identify problems of the program with the relevant concepts and theories from Chapters 2, 3, 5, and 6.
2. Compare the desired outcomes of the highway administrator’s goal setting program to your predicted outcomes of the program in terms of performance quantity, quality of performance, organizational commitment, and job satisfaction. Support your analysis with the relevant concepts and theories from Chapters 2, 3, and 5.
3. Analyze the highway administrator’s goal-setting program from the organizational justice perspective. Which of the four justice dimensions (distributive, procedural, interpersonal, informational) would you find most difficult to maximize in this program? Which would be the easiest to maximize? Support your analysis with the relevant concepts and theories from Chapters 5 and 6.
4. Assuming that it was important to you to resolve the pothole problem, describe what you would have done differently (or why you would have employed the same program) if you were the highway administrator. Support your analysis with the relevant concepts and theories from Chapters 2, 3, 5

 

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